Complaint Management and Corrective Action Software: i-Sight Team Edition Launched
Ottawa, September 15, 2003 - Customer Expressions introduced today the i-Sight Team Edition for smaller organizations in need of a comprehensive web based solution to their complaint handling and corrective action requirements.
i-Sight Team Edition complaint handling and corrective action software provides smaller clients with an opportunity to take advantage of a robust package they otherwise could not afford. “The Team Edition is going to target businesses with twenty or fewer users. Many of these smaller organizations recognize the need for complaint management software but are unable to make an investment in enterprise level software. As a hosted and low cost solution for complaint handling and corrective action management these companies now have a robust, flexible solution that is easy to implement,” said Joe Gerard, Vice President of Sales & Marketing.
About Customer Expressions
Based in Ottawa, Canada, Customer Expressions(www.customerexpressions.com) is a leading provider of web-based case management solutions for regulators and enterprises focused on quality assurance and customer service. Customer Expressions has gained an international reputation for best-in-class software that enables managers to improve customer retention and profitability. The privately held firm provides i-Sight, integrated case management software for complaint handling, corrective and preventive action management (CAPA Management), compliance monitoring, and other business processes that require case management.
For further information, please contact:
Joe Gerard, Vice-President, Sales & Marketing
800-465-6089 or media@customerexpressions.com
