PharmPro

GIO Case Study

Challenge

• Wanted case management and queuing software capable of handling 20,000 or more orders a night
• PharmPro had outgrown its previous queuing system
• Needed an easy way to track the number of cases in which PharmPro pharmacists intervene to prevent hospital errors

Solution

• Selected i-Sight Case Management Software for its flexibility and scalability
• Orders are entered into the system and then automatically routed to a qualified pharmacist for fast, efficient service
• The i-Sight software is hosted, so PharmPro did not need to purchase and maintain new server hardware

Results

• i-Sight dramatically improves PharmPro’s ability to handle large volumes of pharmacy orders
• Pharmacy professionals can log in and work from any location
• State-of-the-art security ensures compliance with HIPAA and JCAHO standards

"i-Sight is extremely flexible and adaptable to our requirements. It has given us the additional capabilities we need and allows us tohandle much greater volumes."

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