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Investment Dealers Association (IDA)
IDA Press Release
Investment Dealers Association Demonstrates Latest Investor Protection Tool for Complaint Reporting
Challenge
Wanted a way to collect and manage large volumes of cases submitted by member firms
Needed to protect the confidentiality of members’ information
Solution
Selected i-Sight Case Management Software for its flexibility and ease of use
Member firms can access the system from any web browser over any type of Internet connection, including dialup
Customized workflow rules ensure that information is automatically routed to the appropriate person
Cases are fully documented from start to finish
Results
Reduced regulatory burden
Enhanced protection for investors
Member firms save time in filing reports
Advanced reporting tools help the IDA to identify risks and focus enforcement efforts
Member firms can also use the system to zero in on problem areas and make improvements in management or supervision
"easy to implement and support, and most importantly it provides management with real time, actionable and reliable information."
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