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The Renwick Group Saves Time With i-Sight Investigation Software

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The Renwick Group

Case Study

Challenge:

  • Excel system for tracking investigations was outdated and slow
  • Information had to be typed in after it was initially recorded on paper
  • Two new major clients required the company to be able to handle a large volume of files efficiently and securely
  • Fast turnaround of hundreds of simultaneous cases meant a large volume of data was being processed manually every day

Solution:

  • i-Sight required minimal customization out of the box, making it cost effective for a growing business
  • Clients can input information into the system from any location with an internet connection
  • Investigators can update any number of case files quickly from any location with an internet connection
  • i-Sight provides immediate notification and assignment of cases when they are entered into the system

Results:

  • Workflow is streamlined because investigators receive their cases quickly
  • The Renwick Group is able to meet security and efficiency requirements of two new large-volume clients
  • i-Sight saves the Renwick Group an average of six to seven man-hours per day
  • Investigators can focus on investigations, rather than administration

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It’s probably going to save my guys an hour or an hour and a half a day. In the long run, when you think of man hours that’s six to seven man hours a day,” he says. “That allows them to spend more time tracing. From a focus standpoint it gives them the ability to focus on what they should be doing and not on the administrative side.

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