i-Sight Case Management Tools

• Case Management
• Case Management Tools
• Adding Cases
• Alerts & Workflow
• Reports
• Features
• Maintenance
• Customer Story

Centralize and Share Information

Provide your team with the case management software tools they need to improve productivity and work more effectively. Easily search cases, create tasks and communicate across the enterprise to ensure that everyone is on the same page.

Case Management Tools

• Easily view your cases and actions
• View open cases/actions for the entire organization or by location/department, etc.
• Search historical case records
• Group or link multiple cases into parent/child relationships

The “Case Record” captures all case information related to a case.

i-Sight case management tools let you easily:

• Record investigation notes
• Create actions/tasks with due dates and reminders
• Assign actions to other individuals with due dates and reminders
• Create and send emails from within a case record
• Use template letters
• Record investigation findings and/or the resolution provided to customer
• Create follow-up actions/tasks
• Track time and cost
• Generate corrective actions
• Track requests for defective product samples
• Keep clear audit trail or history of actions on a case
• Attach documents of any kind

For more information, please call us or join a live case management demo

More Software Solutions from i-Sight

• Complaint Management Software
• Incident Tracking Software
• Investigation Software

Email this page Print this page

• Related Content
• Quick Links