Lower Support Costs
In today’s world of tight budgets and demanding customers, you need to get the most out of your support team. i-Sight Call Tracking Software for call centers & help desks is a web-based solution for centrally tracking calls, help desk issues and tasks. i-Sight call tracking software is a hosted service – so deployment and system maintenance are hassle-free.
i-Sight call tracking software lets you save time and money, and improve customer satisfaction, by:
- Automatically turning emails into work-orders
- Allowing users to submit issues directly via a secure web form
- Notifying technicians of new, upcoming and overdue items
i-Sight Call Tracking Software Advantages:
- Facilitates collaboration and sharing of knowledge
- Easy-to-use interface requires minimal training
- Simple to implement – hosted, web-based solution
- Customized to suit your business
- Cost-effective - exceptional functionality and reliability for an affordable price
i-Sight Call Tracking & Help Desk Software provides an easy-to-use tool that allows you to track trouble tickets, work orders, and service requests from inception all the way through to completion.
For more information, please call us or join a live call tracking software demo
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