Call Tracking Software for Call Centres and Help Desks

• Call Tracking & Help Desk
• Workflow
• Reports
• Features
• Knowledge Base
• Task Management

Lower Support Costs

In today’s world of tight budgets and demanding customers, you need to get the most out of your support team. i-Sight Call Tracking Software for call centers & help desks is a web-based solution for centrally tracking calls, help desk issues and tasks. i-Sight call tracking software is a hosted service – so deployment and system maintenance are hassle-free.

i-Sight call tracking software lets you save time and money, and improve customer satisfaction, by:

• Automatically turning emails into work-orders
• Allowing users to submit issues directly via a secure web form
• Notifying technicians of new, upcoming and overdue items

i-Sight Call Tracking Software Advantages:

• Facilitates collaboration and sharing of knowledge
• Easy-to-use interface requires minimal training
• Simple to implement – hosted, web-based solution
• Customized to suit your business
• Cost-effective - exceptional functionality and reliability for an affordable price

i-Sight Call Tracking & Help Desk Software provides an easy-to-use tool that allows you to track trouble tickets, work orders, and service requests from inception all the way through to completion.

For more information, please call us or join a live call tracking software demo

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