Flexible, Customizable, Web Based Software
The i-Sight Quick Tours are designed to provide you with a short overview of the software and some of the features that are available.
Below you will find quick tours for each of the i-Sight Solutions:
i-Sight Service & Complaints Software enables your team to efficiently resolve every complaint and learn from customer feedback. In this quick tour you’ll see how i-Sight can help your team to:
- Quickly record new complaints
- Manage tasks & set reminders
- Generate template letters
- Maintain a complete history
- Identify Trends
i-Sight Call Tracking & Help Desk Software is a web based solution to centrally track calls from start to finish. Best of all there’s no software to install or maintain. In this quick tour you’ll see how i-Sight enables your team to:
- Quickly record new calls
- Enable users to submit tickets directly
- Auto-assign tickets or use queues
- Measure your performance
i-Sight Investigation Software delivers all the tools you need to manage your caseload. The i-Sight electronic case file enables users to:
- Centralize case information
- Manage key dates & milestones
- Store electronic & physical exhibits
- Track & report case related expenses
- Manage review and approval process
- General investigation report automatically
i-Sight Case Management Software is flexible enough to manage a wide variety of case types. i-Sight is entirely web based, customizable and provides extensive workflow and reporting functionality.
- Manage any kind of case
- Manage tasks
- Record case activity
- Attach documents
- Collaborate
- Report trends
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