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09/17/2009 - i-Sight Compliance & Ethics Investigation Software on Exhibit at Business Compliance & Ethics Conference

09/17/2009 - Ethics & Compliance Workshops

09/17/2009 - Ethics & Compliance Keynote Presentations

09/17/2009 - Ethics & Compliance Leaders Present to Conference

09/17/2009 - Best Practices in Ethics & Compliance

09/09/2009 - Ethics & Compliance Best Practices Day 3

09/09/2009 - Ethics & Compliance Presentations Day 2

09/09/2009 - Ethics & Compliance Presentations Day 1

09/09/2009 - i-Sight Ethics & Compliance Investigation Software on Exhibit at Annual Compliance & Ethics Conference

05/21/2009 - OSSE Reduces Response Time Using i-Sight to Handle Special Education Complaints

03/30/2009 - i-Sight Provides Practical Tips at Customer Profitability, Loyalty and Retention Conference

11/25/2008 - Customer Complaint Handling Software Implemented at Mid-Atlantic

10/07/2008 - Hubbell Customer Complaint System Measures Up to High ISO Standards

09/05/2008 - Insurance Fraud Investigation Presentations – Day 3

09/05/2008 - Insurance Fraud Investigation Presentations – Day 2

09/05/2008 - DAY 1 – Insurance Fraud Expo Presentations

09/05/2008 - i-Sight Enterprise Investigation Software On Exhibit at 23rd Annual Expo on Insurance Fraud

08/13/2008 - i-Sight Investigative Software Implemented at Insurance Fraud Bureau of Mass.

05/27/2008 - Vectren Streamlines Customer Service & Complaint Tracking Best Practices with i-Sight Complaint Software

05/08/2008 - Leading Healthcare Services Company Saves Time, Improves Performance With i-Sight Fraud Investigation Software

04/25/2008 - RBC Ombudsman Offices Automate Complaint Management while Improving Communication with Clients

03/25/2008 - Siemens BT Improves Global Productivity, Corporate Culture with Internal HR Complaints Tracking

02/28/2008 - Workshops Provide Practical Tools to Improve Complaint Handling Processes

02/28/2008 - Experts from Across Canada Share Complaint Tracking Best Practices – Day 4

02/28/2008 - Customer Complaint Handling Case Studies By World Leaders – Session 3

02/28/2008 - Implementing an Effective Complaint Handling Process: Real Life Lessons – Session 1

02/28/2008 - Effective Complaint Management Software & Strategies – Session 1

02/28/2008 - Customer Complaint Tracking & Issue Handling Conference: CEC President and Two i-Sight Customers to Present

12/20/2007 - Leading Auto-Financing Company Improves Customer Support with i-Sight Call Tracking Software

07/06/2007 - Emerging Trends and Current Issues Related to Fraud

07/06/2007 - Using Technology in the Detection of Fraud

07/06/2007 - Fraud Conference – Pre-conference Agenda

07/06/2007 - Fighting Fraud in the Field – Risks and Techniques

07/06/2007 - Fighting Fraud Proactively: Fraud Prevention and Deterrence

07/06/2007 - Risk Management Presentations at the Fraud Conference

07/06/2007 - Investigation Software will be on display at the ACFE Fraud Conference. The conference includes presentation from world leaders in the investigations industry.

07/06/2007 - Auditing for Fraud and Abuse

07/06/2007 - Fraud Investigation: Tools, Tips and Techniques

07/06/2007 - Fighting Fraud in the Field – Risks and Techniques

07/06/2007 - Legal, Ethics and Compliance Issues Related to Fraud

05/15/2007 - Travel Assistance Company Implements i-Sight Case Management Software and Increases Per - Manager Case Load, Reducing Staffing Costs as Company Grows

04/18/2007 - Leading Florida Agency Implements i-Sight Investigation Software to Improve its Handling of Insurance Fraud Cases

03/29/2007 - Leading Insurance Investigation Company uses i-Sight Investigation Software to Streamline Case Management, Increase Client Satisfaction and Repeat Business

03/16/2007 - i -Sight HC Complaints Database Meets Federal Guidelines while Driving Timely Resolutions at Rush University Medical Center

03/16/2007 - BrickStreet Insurance Saves over $3 Million with Effective Fraud Investigation Software

02/22/2007 - i-Sight Investigation Software is officially released on a new website by Customer Expressions

02/01/2007 - North Side Foods Expedites Customer Responses and Complaint Resolutions with i-Sight Service and Complaint Software

11/27/2006 - Customer Expressions and Durand Glass Manufacturing Company Featured in Better Process Podcast

11/17/2006 - Auto Dealership Deploys i-Sight Complaint Handling Software to Ensure Increased Customer Loyalty: ‘It Really is Fantastic’

09/20/2006 - Durand Glass Manufacturing Proactively Pursues Corrective Action Best Practices with i-Sight Quality & Complaint Management Software

06/01/2006 - Insurance OmbudService implements i-Sight Complaint System to ensure reliable, secure handling of consumer complaints

05/01/2006 - Case Management Software Improves Handling of Customer Feedback

04/11/2006 - Patient Complaint Management Software for Complaints and Incident Reporting

03/01/2006 - Effective Complaint Management Conference

03/01/2006 - Effective Complaint Management Conference

03/01/2006 - Effective Complaint Management Conference

02/01/2006 - i-Sight Customer Complaints Software Implemented at Credit Union

01/10/2006 - i-Sight Case Management Software Implemented for Pharmacy Order Management

11/12/2005 - i-Sight Complaint Handling Software Implemented at Triangle Transit Authority

11/03/2005 - How i-Sight Case Management Software Helps DataPath to Improve Support for its Combat-Ready Satellite Earth Stations

10/13/2005 - Up, Up and Away: Canada’s Busiest Airport Selects i-Sight Complaint Handling Software to Ensure High Levels of Customer Service

09/29/2005 - How i-Sight Investigation Management Software Helps West Virginia Crack Down on Insurance Fraud

09/19/2005 - i-Sight Case Management Software Helps Find Housing for Families Displaced by Hurricane Katrina [Ottawa Business Journal]

09/07/2005 - Hurricane relief effort enlists technology from Ottawa

08/22/2005 - Caterpillar Selects i-Sight Help Desk and Enhancement Tracking Software to Improve Communication with its Worldwide Dealer Network

08/02/2005 - America’s Largest Watch Retailer Chooses i-Sight Customer Service Software to Improve Customer Support

06/28/2005 - i-Sight Customer Service Software Improves Patient Satisfaction at Renowned California Hospital

05/24/2005 - FinCEN selects i-Sight investigation software to assist law enforcement agencies in the war against terrorist financing and money laundering

03/04/2005 - Improving Your Customer Service And Complaint Management By Training Your Staff To Effectively Handle Difficult Customers

03/03/2005 - Resolving Complaints With Workflow Technology

03/02/2005 - Winning Strategies for Handling Complaints: Lessons Learned from ICSA Members

01/24/2005 - i-Sight Corrective and Preventive Action (CAPA) Software Offers Innovative Web Portals to Bring Together Customers and Suppliers

12/14/2004 - Strategic Complaint Management Conference: The 407ETR and Customer Expressions discuss customer complaints handling and complaint software

12/02/2004 - IDA Complaint Handling and Investigation Software: There's no where to hide from the IDA

11/02/2004 - Customer Expressions To Work With SITEL To Provide Financial Institutions With Best-In-Class Complaint Tracking/Customer Retention Solution

10/29/2004 - i-Sight Case Management Software Strengthens Enforcement at Workers Compensation Commission

07/14/2004 - Medbuy, Canada’s Largest GPO, Implements i-Sight Complaints Management Software

05/24/2004 - Lights, Camera, Action: Leading Theatre Chain Implements i-Sight Case Management Software

03/01/2004 - Valent BioSciences Chooses i-Sight Complaint Handling Software and Corrective Action Software

02/15/2004 - Customer Complaint Management in the Banking Sector: Best Practices by Customer Expressions

01/10/2004 - Customer Expressions Announces Record Sales in 2003

09/15/2003 - Customer Expressions Announces the Release of i-Sight Team Edition

09/03/2003 - Complaint Handling Software From Customer Expressions Can Help Companies Comply with Sarbanes-Oxley, Giga Research says

07/03/2003 - i-Sight Complaint Management Software Chosen by Ombudsman for Banking Services and Investments

01/29/2003 - Investment Dealers Association Demonstrates Latest Investor Protection Tool for Complaint Reporting

Handling Customer Complaints: A Best Practice Guide

Consumer Complaints Management: A Guide for Canadian Business

How to Articles: A Business Case for Customer Service Excellence