Resolve complaints quickly to boost customer loyalty and compliance
Use your filter for fairness, says one expert
Is the effortless experience a myth?
Public customer narratives to put the spotlight on complaints
Study shows little satisfaction for customers who reach out to companies via social media
Don’t let your customers slip away
Use good damage control practices to rebuild customer trust
Most companies have at least an idea of just how important customer service is to their business. In fact, most companies can’t survive very long without providing good service to at least the vast majority of their customers. It’s such an important factor in business success that many companies hire people just to work in
Class action lawyers are looking for that “complicated clause” that no customer could understand.
It’s still unclear how insured institutions can feasibly determine exact fees associated with overseas transfers