Make it Easier to Communicate
In many organizations, the distribution of documentation eats up valuable time and causes confusion.
i-Sight provides your team with the tools they need to work more productively. i-Sight ensures that every case and corrective action is accessible in real time. You or your staff will be able to easily search cases, create tasks and communicate across the enterprise to keep everyone on the same page.
Case Management
- Easily manage your cases and actions
- View open cases/actions for the entire organization, by location/department, by individual responsible, etc.
- Search historical case records
- Generate 8D reports
- Group or link multiple complaints into a single corrective action
The "Case Record" captures all case information related to a case. It lets you easily:
- Record investigation notes
- Create actions/tasks with due dates and reminders
- Assign actions to other individuals with due dates and reminders
- Create and send emails from within a case record
- Use template letters
- Record investigation findings and/or the resolution provided to customer
- Create follow-up actions/tasks
- Track time and cost
- Generate corrective actions
- Track requests for defective product samples
- Keep clear audit trail or history of actions on a case
- Attach documents of any kind (photos, manuals, etc.)
For more information about the web based i-Sight quality and corrective action software (CAPA), please register to
join a live demo
or visit our pages about your industry: manufacturing, municipalities, government and regulators, insurance and financial services, health care, life sciences, consumer services
Customer Stories
Latest News
About Customer Expressions
Sitemap
Corrective Action Software: Case Management Tools
|