Keep a Clear Audit Trail of Activities and Communications
- Case Management
- Investigation Software
- Incident Reporting Software
- Service & Complaints
- Call Tracking & Help Desk
- Quality & Corrective Actions (CAPA)
- On Demand
Detailed, Time Stamped Case History
Case files include a complete history of all changes made to the file. Action items also carry their own audit trails.
Audit histories log every edit (showing the name of the person who authored and/or edited the file as well as the date and time) and can be viewed (by authorized personnel) within the record itself. The audit trail can be configured to record any level of detail desired.
Product Overview: i-Sight Case Management Software
Feature List: i-Sight Case Management Software
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