Complaint Management Experts
We Know Complaint Management
Customer Expressions, the complaint management system experts, have worked closely with organizations in virtually every industry to streamline and improve their complaint management processes. Our customers come to us because they need a complaints management system that makes it easy to track, manage and learn from customer interactions.
Customer Expressions is focused on providing clients with industry leading complaint management best practices and software. Customer Expressions is focused on this niche market and has the experience, dedication and expertise to ensure that you achieve your objectives. We stick to what we know best – that way our customers always know they are getting the best!
We have gained an international reputation for best-in-class software that provides actionable information enabling managers to improve their businesses and build a reputation for service.
Our customers range in size from 20 to over 40,000 employees. One thing they all have in common is an integrated and completely customizable case management solution that was easy to learn and was deployed in weeks - not months or years. Best of all they have quickly seen a tangible return on their investment.
Many of the worlds leading organizations, including the Investment Dealers Association of Canada, Caterpillar, HJ Heinz, and the State of West Virginia, depend on i-Sight software to manage complaints, corrective and preventive actions and other business processes.
Customer Expressions provides a full suite of services to complement the i-Sight software. The i-Sight training team can provide on-site or web based training for end users and/or your training staff. The i-Sight development team has a well-deserved reputation for completing customization or integration requests on time and on budget. The in-house consulting team provides a focused set of services including ROI analysis, revenue-at-risk analysis, complaints investigation services, and more.
For more information please register to join a live demo or visit our pages about your industry: manufacturing, municipalities, government and regulators, insurance and financial services, health care, life sciences, consumer services