Quality & Corrective Action System (CAPA) Workflow

• Quality & Corrective Actions (CAPA)
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• Workflow & Alerts
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Process Driven Corrective Action System

The i-Sight Quality and Corrective Action (CAPA) system provides the ultimate in flexibility to ensure that the right people are kept fully informed and up-to-date.

i-Sight workflow tools are especially useful in a business with more than one location. Workflow tools facilitate communication among different locations and ensure that everyone is working from the most up-to-date information.

Corrective Action System Workflow

• Notifications: Create business rules to notify the appropriate person or group(s) each time a new case is received
• Confirmation: If desired, the system can send a confirmation email to the customer or employee who entered the case
• Assignments: Create business rules to automatically assign cases and notify the assignee or manually assign cases and notify the assignee
• Reminder: Set task or action due dates with reminders
• Escalations: Create business rules for escalation notices on overdue cases and actions
• Closure Notice: Create business rules to notify individuals or groups of case closure
• Create notices requesting approvals
• Create any other business rule to optimize your case management process

For more information please register to join a live demo or visit our pages about your industry: manufacturing, municipalities, government and regulators, insurance and financial services, health care, life sciences, consumer services

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