Call Tracking Software for Call Centres and Help Desks
Lower Support Costs
In today’s world of tight budgets and demanding customers, you need to get the most out of your support team. i-Sight Call Tracking Software for call centers & help desks is a web-based solution for centrally tracking calls, help desk issues and tasks. i-Sight call tracking software is a hosted service – so deployment and system maintenance are hassle-free.
i-Sight call tracking software lets you save time and money, and improve customer satisfaction, by:
- Automatically turning emails into work-orders
- Allowing users to submit issues directly via a secure web form
- Notifying technicians of new, upcoming and overdue items
i-Sight Call Tracking Software Advantages:
- Facilitates collaboration and sharing of knowledge
- Easy-to-use interface requires minimal training
- Simple to implement – hosted, web-based solution
- Customized to suit your business
- Cost-effective - exceptional functionality and reliability for an affordable price
i-Sight Call Tracking & Help Desk Software provides an easy-to-use tool that allows you to track trouble tickets, work orders, and service requests from inception all the way through to completion.
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