“Investigation Interviews: A Best Practices Guide” Has Arrived!
December 1st, 2010- Calling all investigators! Today, Customer Expressions Corp. announces the release of “Investigation Interviews: A Best Practices Guide.” This is a free downloadable guide for investigators, HR personnel and any others involved in internal investigations. The guide offers tips and techniques for conducting top notch investigation interviews.
Joe Gerard, VP Sales and Marketing at Customer Expressions states:
“We’re really excited about the release this guide. Everything about an investigation interview- the questions, location, people present and the credibility of the statements made by interviewees has an impact on the quality of an investigation. This guide includes guidance from the EEOC and other best practices to help investigators make the most of investigation interviews.”
Investigation interviews play a key part in the investigation process. Investigators need to carefully prepare for investigation interviews if they want to get the best information they can from them. Our free guide covers topics including:
- Investigation Interview Preparation
- Interviewing Complainants
- Investigating Subjects
- Investigating Witnesses
- Determining Investigation Interview Credibility
Before getting down to business and interviewing complainants, subjects and witnesses, consider taking a read through the guide to make sure you’ve got all your bases covered. Visit the following link today to download a free copy of “Investigation Interviews: A Best Practices Guide.”
About Customer Expressions Corp.
Based in Ottawa, Canada, CEC (www.customerexpressions.com) is a leading provider of web-based ethics and compliance investigation software. Customer Expressions has gained an international reputation for best-in-class software to optimize the management of various business processes. The privately held firm provides i-Sight, integrated case management software for investigations, complaint handling, corrective and preventive action management (CAPA Management), and other business processes that require case management. For information and breaking news related to ethics and compliance issues and internal investigations, visit our blog at i-sight.com.
For further information, please contact:
Joe Gerard, Vice-President, Sales & Marketing
800-465-6089 or firstname.lastname@example.org