i-Sight Case Management Solution Helps Isthmus Stay On Top Of Large Case Loads With a Small Team

• Case Studies
• Snapshots

Isthmus Professional Corporation

Challenge

• When Isthmus opened its doors, it needed a case management system to manage claims for multiple employers.
• Isthmus required simple, yet powerful reporting to give clients insight into claim details.
• The company wanted web-based case entry to streamline the process for clients.
• The case management solution had to be customizable to Isthmus’ specific processes.

Solution

• Web-based i-Sight Case Management Software provided all the workflow and reporting functionality Isthmus needs.
• Isthmus can customize the software to its specific processes, instead of having to change to fit the software.
• Advanced reporting gives Isthmus and clients the insight they need into cases.
• Customer Expressions could deliver the customized solution in the company’s quick timeframe.

Results

• Isthmus and clients have anytime access to cases from any location.
• i-Sight supports a smooth case management flow from initial entry to backend reporting, enabling the company to do more with a smaller team.
• Isthmus enhances customer satisfaction with online claim submission.
• By saving clients time in reporting claims, Isthmus sets itself apart from other workplace compensation management providers.

Email this page Print this page

• Related Content