Ethics & Compliance Leaders Present to Conference
Building a Bridge between Recent Discoveries in E&C Research and Their Practical Implications
Craig Cash, Director of Ethics and Business Conduct, Lockheed Martin Corporation; James Weber, Professor of Business Ethics and Management, Duquesne University
There is ongoing research exploring ethics and compliance programs and the effec¬tiveness of these programs on employee behavior and avoidance of litigation. This presentation will be both a review of these explorations and a view into their applicability to E&C practitioners. The session will walk through a number of studies that could have a direct impact on E&C practitioners. Each study will be covered such that participants will have a solid grasp of what was being studied, how it was designed, what results came from the study, and how the results apply to “street-level” lessons. With both a highly recognized scholar and a street-savvy ethics officer on the presentation team, the goal of this session is to create an effective bridge between the two worlds.
A Practitioner and an Academician Tell All: How Shell International’s Global CSR Strategy Became and Remains an Integral Corporate Value
Carlos Desmet, Business Compliance Officer, Shell International Exploration and Production; Gretchen Winter, Executive Director, Center for Professional Responsibility in Business and Society, and Ruth Aguilera, Associate Professor and Center Fellow, University of Illinois at Urbana-Champaign
Too often Corporate Social Responsibility is an empty phrase, and many organizations limit their CSR efforts to producing slick reports that provide only anecdotal evidence of what CSR strategy means in the context of day-to-day operations. Shell International has integrated a comprehensive CSR com¬mitment into its global business strategy, while developing effective, conscientious relationships with all stakeholders. This session will give participants a detailed look at Shell’s years of “how-to get it done” CSR expertise. Lessons learned from Shell and other companies that have proved successful in whole-organization CSR integration, and from those that have been less successful, will be shared. Close attention will be paid to the importance of tying CSR metrics to global strategy as well as how to successfully align CSR throughout all business units and diverse employee groups. This session will also provide a brief introduction to ISO 26000, which will soon become the new standard for CSR reporting.
Following the Money: How and Why Incentives Get Organizations in Trouble
Scott McClesky; Managing Editor, North America; Complinet
Organizations don’t make decisions, people do. Efforts to address organizational ethics must include an analysis of individual, as well as organizational incentives. Oftentimes, “irrational” behavior, while contrary to the long-term interests of the organization, may be perfectly rational in terms of the incentives which operate on the individual making decisions. These incentives may be tangible, such as compensation structures, or intangible, such as the regard of senior management. Regulators and internal compliance officers have often failed to examine the role of these incentives, or have limited themselves to su¬perficial transparency requirements regarding senior management compensation levels.
This session will provide an overview of the role played by incentives, and how ethics and compliance officers can address the issues which arise from them. It will also discuss the current state of the debate among policy mak¬ers, and examine how they might meet or fall short of their goals.
Helplines, Tough Times, and Employees on the Front Line: Getting the Most from Your Investment and Data
Alice Peterson, Chief Ethics Officer, SAI Global (Compliance Americas) and Nancy Thomas-Moore, Former Director, Ethics and Business Conduct, Weyerhaeuser Company
In these times of economic turmoil, employees face uncertainty, pressure to perform, and stress, like never before. At the very least, such conditions can adversely affect morale and productivity. But, if not properly managed, they can create a workplace climate of tension, dissatisfaction and fear, in which cutting corners, fraud, abusive behavior, and other misconduct become commonplace. Maintaining trusted and effective communication, advice, and support systems are especially critical in preventing employees from exercising poor ethical judgment or failing to act in the face of others’ misconduct. This session will demonstrate how building employee con¬fidence in a helpline, and leveraging the resulting data, can be especially valuable in mitigating ethics and compliance risk exposure during tough times.
The PCAOB: A Case Study on Evolving Regulatory Oversight in the New Economic World
Barbara Hannigan, Ethics Officer and Senior Compliance Counsel, Public Company
Accounting Oversight Board (PCAOB); Roberta M.Boykin, Director, Americas Office of Ethics and Compliance, Ernst & Young LLP
This session will discuss the evolution of regulatory oversight in the “new economy” using the establishment of the Public Company Accounting Oversight Board (“PCAOB”) by the Sarbanes-Oxley Act of 2002 as a case study. Using interactive dialogue, participants will examine the dramatic change in regulatory oversight impacted by the creation of the PCAOB, both from the view of the regulator and those regulated, in order to provide insights on how to better understand, work within, and prepare for the new regulatory environment. Among other things, the session will cover:
- The circumstances that lead to the creation of the PCAOB;
- How the PCAOB carries out its mission to oversee the auditors of public companies;
- The impact the PCAOB has had on regis¬tered public accounting firms it regulates;
- How the PCAOB interacts with public companies and what audit committees should know about the PCAOB’s work; and
- What all E&C officers need to know about changes in the regulatory landscape light of the lessons from the PCAOB model.
Ethics and Compliance Training for Executives: Business Simulation
Charlie Whitaker, Vice President, Compliance, Altria and Chief Compliance Officer, Philip Morris USA; Vanessa D’Ambrosia, Director, Compliance and Integrity, Altria and Chief Compliance Officer, Altria Client Services.
Does your company’s leadership understand the importance of supporting an ethical culture? Do you know how to identify and model compliance leadership behaviors? Participants in this session will engage in a business simulation that explores the complexities of recognizing compliance issues while meeting business challenges and building an environment of trust. In addition to experiencing our training program, participants will learn how to facilitate the training to all levels of leadership within their organizations. Participants will also receive a toolkit that includes all the training materials.
Home Cooking for a Family of 50,000: How to Use External Ingredients and Internal Resources to Implement a Budget-Conscious Anti-Bribery and Corruption Program
Jane Reeves, Vice President and Associate General Counsel, and Peter Mann, Global Compliance Officer, Thomson Reuters; Michael Pedersen, Head, World Economic Forum Partnering Against Corruption Initiative (PACI)
This session will show you how to use external specialists, technology and, most importantly, your corporate networks to imple¬ment a cost-conscious but effective global anti-bribery program. We will use Thomson Reuters’ own people and program to illustrate the presentation and share with you some of our hard-won experience on real-life issues including risk assessments, facilitation pay¬ments, intermediaries, and gifts and enter¬tainment guidelines. We will also share with you common traits of anti-bribery programs of other signatories to the World Economic Forum Partnering Against Corruption Initiative (PACI).
Ethics and Social Media Approaches: The Balancing of the How, What, and Why’s
Rielle Gabriel Miller, Senior Ethics Analyst, and Tara Mancinelli, Ethics Outreach and Training, Lockheed Martin Corporation; Kathleen Edmond, Chief Ethics Officer, Best Buy; Gil Dennis, Senior Director, Organization Effectiveness, Best Buy
Join Best Buy and Lockheed Martin for an interactive and fun tour of current social media applications. This session will provide a brief overview of social media technologies, an in-depth look at how and why Lockheed Martin and Best Buy have utilized social media within their respective ethics organiza¬tions, and a discussion of the important role corporate culture plays in the social media decisions being made.
Detailed information regarding the process of researching social media, corporate culture’s impact on social media approaches, and return of investment will be presented. In addition, participants will be provided with a Social Media Tips & Tools guide based on research Lockheed Martin conducted when organizing social media applications for its ethics organization.
Behavioral Ethics & Compliance
Jeff Kaplan, Partner, Kaplan & Walker LLP; Earnie Broughton, Executive Director, Ethics Program Coordinator, USAA; Jay Mumford, Ethics and Compliance Program Director, Accenture
In the past year, “behavioral economics” – which seeks to understand and address the role of seemingly irrational aspects of human nature – has played an increasingly prominent role in both the private and public sectors. In this interactive session, several members of ECOA’s “Behavioral Ethics and Compliance Research Working Group” will examine practical ways in which this evolving social science knowledge can help ethics and compliance officers implement more effective programs - both in terms of developing innovative program techniques and in enhancing high-level support from within their companies. Finally, the session will explore ways in which a behavioral ethics and compliance approach can be used to secure stronger governmental support of the work of ethics and compliance officers, and will initiate the development of an agenda for ECOA taking a leadership role in this effort.
Don’t Leave ‘em Speechless: How to Create and Sustain a Speak-Up Culture
Lori Tansey Martens, President, International Business Ethics Institute; Jeff Benjamin, Vice President and General Counsel, Litigation, and Ethics and Compliance Officer, Novartis Corporation
This session will focus on developing effective training programs geared towards senior executives and supervisors with a view toward establishing, promoting, and sustaining a speak-up culture that promotes innovation, morale, and the earliest possible identification of wrongdoing and corrective action. In addition, the interrelationships between strong speak-up cultures and non-retaliation programs will be explored.
Final Round: Intercollegiate Business Ethics Case Competition (IBECC)
ECOA conference attendees are invited to view the final components of the LMU/ECOA 2009 Invitational Intercollegiate Business Ethics Case Competition (IBECC).
First, all eight universities compete in the Ernst & Young LLP 90-second Ethics Challenge. Then, the top three vote-getters from Wednesday’s Preliminary Round will face off in a championship Final Round. Preliminary Round presentations were 30-minutes long and covered legal, financial, and ethical issues. In the Final Round, each team will give 10-minute presentations that focus exclusively on the ethical dimensions of their cases.
Ethics’ Glass Ceiling: Why the U.S. Business Ethics Movement Hasn’t Been More Successful
Thomas I. White, Director, Center for Ethics and Business, Loyola Marymount University
Despite a robust business ethics movement in the United States since the 1980s, corporate scandals have become an ongoing part of business. This sad trend has culminated in the current economic disaster, which is the most serious ethical failure in the United States in decades. A main reason for this is a weak allegiance to ethics at the top of corporations. The most important way to improve the situation is a commitment to, as Professor Mike Hoffman puts it, “move ethics up” in corporations. This session will challenge participants to think about ways to break through ethics’ “glass ceiling.”
Establishing an International Compliance Auditing Program
Sharon White, Director, International Compliance Office, Wyeth Pharmaceuticals
Auditing is a key element in a compliance program, providing independent appraisal of operations. Executed properly, audits can contribute to overall improvements within the organization and decrease compliance risks. Laying the groundwork, understanding the compliance goals, and conducting an audit in a positive and productive manner will generate positive and insightful feedback. Commitment from the organization and fol¬low through until completion are essential components of any auditing program. For international audits, cultural differences, environmental influences, and local require¬ments and practices must be considered and respected. This session will present experiences and standards in establishing an international compliance auditing function, as well as describe the steps to a successful program.
Using Ethics and Compliance Risk Assessment as a Strategic Driver
Debra Sabatini Hennelly, Senior Knowledge Leader, LRN
A proactive approach to ethics & compliance risk assessment and management can help avoid costly, reactive approaches to risk miti¬gation, and help protect a business’ reputa¬tion and brand. On—going assessment and management of enterprise-wide risks are also critical to prioritizing the commitment of limited resources, by helping ensure that mitigation activities are focused on the most significant risks first.
This session will examine some strategies for integrating ethics & compliance risk management into the business planning process. By engaging business leadership in the identification and management of risks at the “ground level” where they are created, risk management can become a sustainable part of the way the business operates. This session will also highlight some of the leadership attributes necessary to drive a successful ethics & compliance risk assessment and management program.
Establishing a Universal Ethics and Compliance Agreement for Vendors and Other Third Parties
Kelly L. Frey, Shareholder, Baker, Donelson, Bearman, Caldwell & Berkowitz, P.C.;
Cheryl Fackler Hug, Vice President Legal and Chief Integrity and Compliance Officer,
Sun Microsystems, Inc.
As a purchaser of services and products are you continually fighting with vendors over the “standard compliance requirements” that you incorporate by reference into your procurement contracts? As a seller of services and products are you faced with hundreds of variations of compliance requirements being pushed to you as contract requirements by procurement staff without any frame of reference or flexibility? Well, it’s time for us all to say “I’m mad as hell and I’m not going to take it anymore!” Or, we could all do something constructive – like participate in this ECOA session as we assemble leaders from the E&C community in an attempt to rationalize this new “battle of forms” into a standard set of requirements that satisfy both purchasers’ compliance re¬quirements and vendors’ compliance abilities.
Join us for a working session as we look at best practices across Fortune 500 companies and lay the groundwork for a new era of procurement compliance documentation. Voice your concerns and experiences. Contribute your expertise and compliance agreements. And become a beneficiary of this collaborative effort to create solutions to the practical problems of vendor compliance.
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