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In the first 12 months since we started using the solution, our Special Investigation Unit demonstrated, through i-Sight, that the team saved the company more than $3 million. Brickstreet Insurance, Manager of Special Investigations Unit
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Fraud Investigation Software

Efficient Investigations that Meet Regulatory Requirements

i-Sight Fraud Investigation Software is web-based case management software that provides financial institutions with a centralized, workflow driven solution for managing investigations.

If you are investigating suspicious claims or incidents the investigation must be carefully planned and documented. Once suspicious activity has been identified i-Sight provides the tools needed to assign the case to the right investigator where they can document their activities.

Compliance with state fraud bureau guidelines are built in to the workflow rules to ensure your compliance.

Investigators

  • Record contacts, activities, expenses and evidence
  • Create to-do lists and follow-up tasks
  • Create recommendations and send for review
  • Generate summary investigation reports

Managers

  • Easily view all outstanding cases and their progress
  • Alerts keep managers aware of inactive or overdue cases
  • Report on individual or overall performance and trends

Senior Managers

  • Ensure compliance with state and national regulations
  • Enterprise reporting of trends

i-Sight enables investigators to document their progress leaving a clear trail of activity. Once the investigation is complete i-Sight saves time by automatically creating a template report of the findings, including a listing of contacts, evidence, and recommendations.

"We needed an intelligent system that gives me the ability to look at a case in real-time and make sure nothing gets left behind. We used to spend days sifting through documentation to create a summary report – with i-Sight we just click a button. It's been a huge time saver." Gary Griffith, Director, West Virginia Insurance Commission.

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Fraud Investigation Software


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Case Studies

Advantage Surveillance Gains Competitive Advantage using i-Sight
Insurance Commission Deploys i-Sight for Fraud Investigations
The Trizetto Group Investigates Healthcare Fraud with i-Sight
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