Supplier Corrective Action Software
Enhance accountability, increase visibility and reduce defects
i-Sight dramatically improves communication with your suppliers and ensures greater accountability. The i-Sight Corrective Action Portal enables you to register suppliers and provide them with access to all or any part of your quality and corrective action software.
Record New SCARs
Once a supplier is registered, simply complete an intake form to report defective shipments and other issues that require corrective or preventive action. i-Sight’s customized intake form is designed to capture the information your suppliers need to take action. Depending on your requirements, this can include the ability to select the appropriate vendor, attach a photo of the defective shipment, report lot numbers, etc.
No IT resources are required to get your suppliers up and running – the entire system is accessible securely through a standard Internet browser. As new issues are reported, suppliers are notified automatically by email. Suppliers can also login to the CAPA Supplier Portal and view all their outstanding corrective actions.
Collaborate on SCARs
Your suppliers can take advantage of i-Sight in the same way your company uses i-Sight internally. Users can develop action plans, assign tasks internally, set deadlines and attach documentation.
Approve and Close
Once an investigation is complete, suppliers can submit the corrective action for approval. This approval request triggers an email to the appropriate party, who can then review the work and determine if the SCAR should be closed.
Supplier Comparison Reporting
i-Sight makes it easy to communicate performance targets and results to your suppliers. In seconds, you can compare the performance of each supplier over time and track improvements using up-to-the-minute data.
Non-conforming product, late deliveries, and unresponsive service impose real costs on your business. i-Sight ensures discipline and accountability by accurately recording and analyzing the cost of these errors. i-Sight also enables a cost-recovery program that identifies amounts for recovery, seeks supplier approvals and notifies your finance team.Email this page Print this page