Easily Share Information About Corrective and Preventive Actions
Leading manufacturers such as HJ Heinz and Caterpillar have configured the i-Sight quality management software to handle customer complaints and corrective actions.
By managing customer complaints and inquiries in a centralized database, you can compare plants and product lines in order to prioritize and implement corrective actions that produce the greatest return on investment.
With i-Sight corrective action software you will be able to:
- Manage complaints, CAPA, audits and more
- Assign corrective actions and complaints
- Create and assign tasks
- Send and receive emails from within a case record
- Easily report meaningful data by product line, plant, customer, etc.
- Meet ISO, Six Sigma, 8D, and 21CFR11 requirements
What’s more, i-Sight Supplier and Customer Portals make it possible to keep everyone in the loop. If you wish, customers can submit problems directly to your organization using a simple, secure web form, and can then monitor the status of each problem as it progresses through to resolution and corrective action.
You may also use the Supplier Portal to submit complaints, report non-conformances and issue requests for corrective actions to suppliers. Suppliers are automatically notified of the new issue via email and can provide a response within the Supplier Portal.
Many i-Sight users are required to comply with various manufacturing regulations and standards including ISO, Six Sigma, 8D, 21 CFR Part 11 and PIPEDA. i-Sight provides the functionality required to meet these standards and ensure compliance with FDA regulations.
i-Sight Corrective Action Software provides the tools your team needs to identify, manage, resolve and follow-up on every issue.
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i-Sight Corrective Action Software for Quality Management
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