Stop “Tracking” & Start “Managing” Your Investigations
i-Sight's benefits go far beyond simple tracking of information. i-Sight is a complete investigation management solution that uses customized workflow rules, tailored to your needs, to ensure that cases are managed effectively.
As a manager you can create and control your own workflow to help you manage your caseload and your investigators. For example, you can create inactivity alerts to ensure that cases aren’t sitting idle, or you can set the system to notify you of specified events, such as when an investigation is opened or completed.
Investigation Management – Workflow Options
- Notifications/Assignment: Automatically notify and assign new cases to the appropriate investigator or group
- Reminders: Set task or action due dates with built-in email reminders
- Inactivity Alerts: Automatically alert managers if there is no activity on case for a specified number of days
- Escalations: Generate email alerts to managers in the event of overdue cases and actions
- Approval Requests: Create email notices requesting/providing approvals
- Fully customizable: Create any other business rule to help optimize your case management process
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