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Professional Case Management Software Training

Convenient and Non-Disruptive

Customer Expressions is committed to empowering i-Sight customers with the knowledge they need to get the most out of their investment. Effective training must incorporate business context and processes into the training curriculum. Our training programs combine best practices, strategy, data, people, processes and technology to build your business for success.

The objective is to ensure users understand how the software can save them time and improve a business process. This ensures that i-Sight customers have high rates of user adoption and achieve the best possible return on their technology investment. Research has shown that our customers achieve the greatest payoff from their i-Sight investment when users understand and benefit from the improvements to business processes.

i-Sight Trainers
i-Sight trainers generate tailored training solutions that accommodate the needs of users at every level of the organization. Not all users are the same and unique job responsibilities require training to meet specific needs.

Our training solutions:

  • Stimulate end user acceptance and increase productivity
  • Reduce overall training costs while increasing effectiveness
  • Provide users with the skills they need to ensure a successful rollout

We understand that finding the time to train staff how to use a new system can be difficult. That's why we have designed training courses that can be completed in only a few hours.

Customer Expressions provides end user training and is also able to train your trainers.

Video Tutorials
An affordable way to train your team without disrupting your day to day activities. Customer Expressions produces professional video tutorials that can be viewed anytime and will remain in place to act as a reference later on.

WebConference Training Course
Customer Expressions also offers training conducted via web conference. Under this scenario a Customer Expressions trainer will meet with your team via web conference.

On-site Training Course
If you prefer to have a live person provide a training course, we have trainers ready to deliver a half-day course.


Professional Training to Maximize Your Return on Investment


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48~i-Sight is definitely user-friendly. In fact, when we need to train a new employee we generally we do it in a phone call - it's that easy. - Ball Corporation, Director of Quality Assurance
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