Patient Complaints Tracking Software for Health Care

HIPAA compliant software to manage risk.

i-Sight HC provides the HIPAA compliant tracking tools hospitals and other health care providers need to quickly and securely collect, manage, share and report patient complaints and other incidents.

i-Sight Patient Complaints Tracking Software Advantages:

• Reduce risk associated with patient complaints
• Improves employee productivity
• Enables collaboration across the enterprise
• Improves patient satisfaction
• Enables a pro-active approach to complaint prevention

i-Sight HC employs patient complaint handling best practices that adapt to your business process.

i-Sight Patient Complaints Software Features:

• HIPAA compliant
• Web-based design enables users to log complaints from anywhere within the enterprise
• Staff can quickly close complaints or escalate for further investigation
• Automated workflow to ensure the right people/ departments are aware of their tasks
• Complete audit trail of actions taken
• Supports anonymous submissions
• Extensive reporting: by location, issue, patient, and more

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Feature List: i-Sight Patient Complaints Tracking Software
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