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Legal Notices/Disclaimer

Your access to a continued use of the website located at http://www.customerexpressions.com (the “Site”) constitutes your acceptance of and compliance with the following provisions. If you have not already done so, please take the time to familiarize yourself with these provisions. If you do not agree to these terms and conditions, you should immediately discontinue any use of the Site. Also note that these terms and conditions may change from time to time and it is your responsibility to check for such updates. The last revision date for these terms and conditions is set forth below.

Last revised: March 27th 2003

i-Sight® and Customer Expressions® are trademarks of Customer Expressions Corporation.

The term "Customer Expressions" shall mean Customer Expressions Corporation.

THE MATERIAL AND INFORMATION IN THIS SITE AND IN THE SITES OF OTHER ENTITIES OF CUSTOMER EXPRESSIONS ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED.

SOFTWARE QUALITY
Customer Expressions does not warrant, endorse, or recommend any information, software or other material that is accessible through one of their Web pages is free of viruses, worms, Trojan horses or other harmful component.

UPDATE OF LEGAL INFORMATION
This page is updated and modified from time to time. Information provided on the Site is believed to be reliable when posted. Every time you access Web pages of Customer Expressions, make sure that you check this page. However, Customer Expressions does not guarantee the quality, accuracy, completeness or timeliness of the information provided. Customer Expressions assumes no obligation to update the Information or advise on further developments concerning topics mentioned. Information contained on the Site may contain typographical errors. Information provided may change without notice.

You should not assume that the Site is error-free or that the Site will operate without interruption.

Customer Expressions disclaims all warranties, express or implied, including all warranties of merchantability and fitness for a particular purpose.

It is your responsibility to evaluate the accuracy, completeness and usefulness of any opinions, advice, services or other information provided. All information contained on any page set up by an entity of Customer Expressions is distributed with the understanding that the authors, publishers and distributors are not rendering legal, accounting or other professional advice or opinions on specific facts or matters and accordingly assume no liability whatsoever in respect to your personal situation.

Customer Expressions completely disclaims all liability for the use of the information contained on this Site by any user, including any losses, damages, lawsuits, actions, claims or expenses anyone may incur as a result of using this information. Further, and without limiting the generality of the foregoing, in no event shall Customer Expressions be liable for any direct, indirect, special, incidental or consequential damages arising out of the use of the information herein.

COPYRIGHTS
Unless otherwise noted, the graphics images, button, layout and text contained in this Web Site and in sites of other companies of Customer Expressions are the exclusive property of Customer Expressions and may not be copied or distributed, in whole or in part, without the express written consent of Customer Expressions. Permission is granted to print copies of this document, and to display and use this document with a computer solely for personal use.

HYPERLINK
Customer Expressions cannot and does not guarantee that any Hyperlink set out of the sites will be accurate at the time of your access. Moreover, the sites pointed at by a Hyperlink are developed and possibly maintained by persons over whom Customer Expressions has no control or relationship. We cannot and do not monitor the sites linked to our pages on the Internet. In providing links to other sites, Customer Expressions is in no way acting as a publisher or disseminator of the material contained on those other sites and does not seek to control the content of, or maintain any type of editorial control over such sites. Accordingly, Customer Expressions assumes no responsibility for the content of any sites referenced by any Hyperlink or otherwise. A link to another site should not be construed to mean that Customer Expressions is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyrighted symbol that may be referenced in the link or the description of the link to such other sites. Customer Expressions makes a Hyperlink available to publicly accessible Web pages and news groups based on legally permissible netiquette, which is consistent with common, customary expectations of those who make use of the Internet.

DATA PROTECTION
Customer Expressions is obligated to monitor any transmission made through the respective Web Pages and news groups. However, Customer Expressions has the right, but not the obligation, to monitor any transmissions made to and from this Web Site. Absent use of encryption, the Internet is no a secure medium and privacy cannot be ensured. Internet e-mail is vulnerable to interception and forgery. Customer Expressions will not be responsible for any damages you or any third party may suffer as a result of the transmission of confidential information that you make to Customer Expressions through the Internet, or that you expressly or implicitly authorize Customer Expressions to make, for any errors or any changes made to any transmitted information.

TRADEMARKS
Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of the Web Site may constitute trade names, registered or unregistered trademarks or service marks of third parties and used under license. However, the display of trademarks on pages at this Web Site does not imply that any license has been granted to any third party or that Customer Expressions is related thereto. Other than as indicated below, Customer Expressions owns all the trademarks used on or in connection with the goods and services, which they provide. The trademarks are protected by Canadian, U.S., and foreign trademark laws.

COMPLIANCE WITH LAW
You agree that your use of the Site shall not violate any applicable local law, national or international law, including but not limited to any regulations having the force of law.

You agree not to impersonate another person in your use of the Site or the sending of any e-mail to an address listed on the Site.

CHOICE OF LAW
The laws of the Province of Ontario and the laws of Canada applicable therein shall govern as to the interpretation, validity and effect of this agreement notwithstanding any conflict of laws provisions or your domicile, residence or physical location. You hereby consent, attorn and submit to the exclusive jurisdiction of the courts of the Province of Ontario in the city of Ottawa in any action or proceeding instituted under or related to this agreement.

All information submitted to Customer Expressions via the Site shall be deemed and remain the property of Customer Expressions and Customer Expressions shall be free to use, for any purpose, any ideas, concepts, know-how or other techniques contained in the information provided to Customer Expressions through the Site or sent through e-mail. Customer Expressions shall not be subject to any obligations of confidentiality regarding any such information submitted to it unless specifically agreed by Customer Expressions or required by law.

You agree that any information submitted or inclusion at the Site does not infringe on the intellectual property or other rights of any third parties and you grant Customer Expressions a right to provide access to the information from the Site. You warrant that any software or attachment to an e-mail submitted to Customer Expressions shall be free of computer viruses.

ADDRESS
Customer Expressions Corp. c/o OLC
280 Albert Street, Suite 204
Ottawa, Ontario
Canada, K1P 5G8
Phone: +1 (613) 722-1868
Fax: +1 (613) 722-3926





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32~With more specific federal guidelines about time to resolve patient complaints, I can’t imagine how we would do this without a program like i-Sight. Rush University Medical Center, Sr. Director Marketing and Strategic Planning
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